Written in clear language, This is out of Control is filled with practical and helpful perception changing tools and skills which will help you to manage your daily conflict in a positive way. This is Out of Control breaks down the tools used by professional mediators in conflict resolution and teaches you how to use the tools to bring peace to your corner of the world. The helpful practice exercises allow you to incorporate the skills into your daily life. Ideas for managing organizational conflict, family conflict and the conflict that grows with aging grieving or mental illness are examined. This self-help conflict management book can be used as a reference book or as an intense tool with which to plan and achieve greater peace in your life.